Created new web presence for a growing city that allowed the city to manage all content and features on the community website, including many applications that supported citizen self service applications that could be accessed and used 24 ours a day.  The site provided all community members with better information about their community, events, and access to leaders.  The site also provided a better presence for economic development as it represented a progressive, growing, business friendly conduit for organizations looking to grow or potentially relocate to that community.

Designed and developed a web presence that consolidated two foundation organizations into one on-line community.  The revised design incorporated the foundation staff’s desire to represent the international leadership mission of the foundation.  The functionality allowed members and candidates from throughout the world the opportunity to participate in the many programs offered by the foundation.  Business applications included on-line newsletters, multiple member program applications, interactive functionality for program participants, community content for personal enrichment and professional development, event coordination, and various bulletin/on-line community databases and communication functions.  The new site offers staff members and foundation advisors based throughout the world the ability to access each other, conduct foundation business, and support foundation participants in an easy to use, easy to access on-line solution.

Designed and implemented an on-line policy system for a specialty insurance provider in the Property & Casualty industry.  The .net based system was designed to handle all phases of the process from new product facilitation, to quoting, through policy issuance, premium processing, claims processing and remediation, and integration with financial systems.  The system was designed in a manner to focus on the policy holder/customer in both individual and group capabilities and allowed the ability to market additional specialty products to the policy holder in an efficient, easy to track manner.  Quoting, policy issuance, premium and claims processing were implemented in an on-line manner that allowed for greater policy holder service without adding additional staff to the organization.  The system was designed and tested to scale for adding multiple products in multiple jurisdictions with minimal system changes.  Within 3 months of going live, the client added two new products to the system and had them in production within 20 days of approval – a 6 month improvement over the previous system.

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