Citizens are becoming more vocal in their demands for better services that are more citizen-centric. At the same time, government agencies are faced with more limited public funding and requirements to show greater accountability in managing these limited resources. Townships, villages, cities, and counties are all looking for ways to use technology to better support their constituents in a cost effective manner.

Serving local governmental agencies throughout Columbus, Cleveland and Ohio, Affiliated provides integrated solutions and services for managing public services, human resources, citizen relationships, finance, and service delivery—all with a low cost of ownership and support. Every day, these tools are used by government organizations to provide more effective services with greater accountability.

Affiliated’s experience and expertise serving the in the Public Sector includes:

• IT management services for strategic planning, budgeting, day-to-day operations and special projects
• Network installation and support
• Help Desk support
• Backup and Disaster recovery solutions
• Implementation of applications and day-to-day support (public service, parks and recreation, etc.)
• Document management solutions
• Citizen Case Management systems (customer service and request/issue tracking through resolution)
• Workflow solutions to automate processes
• Corporate intranets to connect employees, customers, and vendors
• Web development and eCommerce functionality
• Remote user connections and support

Contact us today to learn more about our public sector/government experience and to discuss how we can help you accomplish your goals.