If you are looking to enhance your IT department or augment your existing network services team, our Affiliated OneSource solution can get the job done

Do you find yourself faced with these issues?

• We need technical resources who can help support our growing business
• We have limited internal resources and we need a cost-effective IT solution to augment our team
• We’ve recently lost our network support guru and are not sure whether we should recruit or outsource
• We want our employees to focus on their jobs, not on issues with our systems
• We want to focus on growing our business without worrying about our IT infrastructure

If any of these describe your organization, we can help. We can act as your IT department and offer network services support that proactively prevents IT failure. Ideally, utilizing managed services to enhance IT is about creating productivity and business value. Businesses are dependent on IT systems and for many organizations, operations virtually shut down when a major IT failure occurs. Affiliated’s OneSource services ensure that existing systems continue to run and support your business processes.

Affiliated provides network support through our Affiliated OneSource solution to over 50 customers in Cleveland, Columbus, Cincinnati and our staff averages more than 8 years of helpdesk, network, infrastructure and IT support experience.

We provide experienced, Microsoft Certified administrators and engineers to provide your helpdesk and network support; we manage, monitor and maintain your network’s integrity. You can call us any time, 24 hours a day, seven days a week. Our expertise makes your job easier – you focus on your business, and we’ll focus on your IT.

Affiliated/OneSource Services

• Dedicated department – experienced team consists of 12 employees, including a fully staffed help desk, and Microsoft Certified Level 1, 2 and 3 engineers
• CIO and management services to help plan and manage daily needs and activities
• Communication plan and activity documentation to keep you updated on status and progress
• Unlimited Support – call us anytime no matter what you need may require
• Fully staffed Help Desk – many problems that can be solved with just a phone call and we’re here to help
• Operations management - ensuring your system operates smoothly so you can focus on running your business
• Desktop and user support 
• Preventative maintenance 
• Disaster recovery solutions and data backup support 
• Onsite technical support to diagnose communications, hardware and network issues
• System upgrade and budget planning meetings 
• 3rd party vendor management (internet providers, mobile phone providers, etc.)
• Flat monthly rate 
• Flexible options for additional needs

Contact us today at 614-889-6555 to learn more about how part-time IT solutions can help you! We will prepare an analysis of your current configuration and challenges at no cost to you.