Affiliated in Columbus Ohio Microsoft Dynamics CRM
Microsoft - Custome Relationship Managment CRM Partner Click Dimensions Partner

Grow & Manage Your Customer Relationships
WITH AFFILIATED’S MICROSOFT DYNAMICS 365 CRM CONSULTING SERVICES & SUPPORT

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Why Affiliated

should do your Microsoft Dynamics 365 (CRM) Implementation

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Gold-Certified Microsoft Dynamics CRM Consultants & Support Services in Columbus, Cleveland, and Cincinnati, OH

The Value of CRM to Your Organization

Building and maintaining your successful customer relationships begins with your people. When you give sales, marketing, customer service, and management teams the right tools such as Microsoft Dynamics 365 (CRM), you boost their productivity, amplify their impact, and position your organization for success.

Boost Sales Performance

  • Work smarter to close more deals faster by having all the information you need at your fingertips on any device
  • Build your network and relationships by better managing prospects, accounts, and opportunities
  • Give your sales team unprecedented social data for better lead generation and relationship management
  • Empower your sales teams by working across teams, geographies, and work groups
  • Gain real-time sales insights with instant visibility into your pipeline from anywhere, on any device

Improve Marketing Automation and Analytics

  • Build and manage personalized, multichannel marketing campaigns
  • Generate more sales-ready leads with advanced segmentation and lead scoring
  • Plan and manage budgets, collaborate with your team and agencies, and manage your content
  • Track your share of voice across the social web, including Twitter, Facebook, and YouTube
  • Empower your marketing team with access to sales and marketing data through visual dashboards and analytics

 Enhance Loyalty & Customer Service

  • Improve customer loyalty, provide relevant information and personalized service at any time via the way your customers want to communicate
  • Empower customer service agents with all of the tools they need at their fingertips to deliver fast, efficient, quality customer service
  • Enable customer service engagement across web, social, chat, mobile, and phone, including customer self-service and social care
  • Connect the right person with the right knowledge at the right time to answer service needs, whether it’s customer self-service or your employees
  • Manage cases faster with intuitive case management capabilities that allow you to provide different levels of support and manage to your service level agreements
  • Provide consistent processes that allow you to scale faster, train agents quicker, and evaluate performance more effectively

Increase Management Visibility & Insight

  • Build processes that drive consistency and velocity
  • Guided process for on-boarding staff faster and more effectively
  • Visibility into your customer sets and activities
  • Visibility into your teams activities and opportunity status in real time
  • Gain real-time sales insights with instant visibility into your pipeline from anywhere, on any device
  • See trends and opportunities from easily customized dashboards giving you access to the information you need to stay in the know
Gold-Certified Microsoft Dynamics CRM Consultants & Support Services in Columbus, Cleveland, and Cincinnati, OH

Contact us to learn about our CRM solutions and receive a free consultation.

Phone Small(800) 626-3223

Email Small info@aresgrp.com