Reduce the Cost of Maintaining Your IT Investments
With 24/7 IT Support from Affiliated OneSource

24/7 IT Support from Affiliated is your OneSource IT department. We can you reduce the cost of maintaining your technology investments and never go without IT support again.

Affiliated's OneSource services and solutions are used by over 50 customers in Cleveland, Columbus, and Cincinnati, Ohio. Our staff averages more than 8 years of help desk, network, infrastructure and IT support experience. Affiliated OneSource provides experienced, Microsoft Certified administrators and engineers to support your help desk and network. We manage, monitor, and maintain your network's integrity.

Whether you're looking to enhance your IT department or augment your existing network services team, 24/7 IT Support from Affiliated OneSource can help you get the job done right.

Affiliated's 24/7 IT Support provides:

• Proactive Centralized Management keep your systems protected and optimized
  • Patch Management
  • Anti-Spyware Management
  • Spam Management
  • Desktop Optimization
  • Network & configuration Documentation
  • Remote Backup solution
• Dedicated Network Administration to implement best practices for your systems
  • Authentication and Security Management
  • Exchange and Messaging system Management
  • Virtualized environment administration
  • Wireless and Internet connectivity administration
  • Best Practices approach to system administration
  • Performance reviews and reporting
• Direct, as needed support from our internal help desk and on-site resources
  • Internal, local based helpdesk support
  • On-Site support from user support associates and engineers
  • Problem Isolation And Resolution
  • "How To" Questions
  • Customer Portal for review and updates
  • Remote Support Framework
• Advisory Technology Leadership to ensure your IT & business goals stay aligned
• Piece of mind to focus on Growing your business