Under the ESA managed services program, Affiliated has taken a lot of work off my plate so I can focus on bigger priorities. It has allowed me to be more proactive in managing the health of our IT infrastructure, and provide support to our users much faster. Whether working with me on a big IT project, keeping us updated, or troubleshooting a small Help Desk issue, this program makes it much easier and more affordable for us to provide the IT systems and support our users need and expect, to focus on their jobs