a city with tall buildings

Central Ohio
IT Services

Keep Your Central Ohio Organization Secure, Compliant & Productive

For more than 30 years, Affiliated Resource Group has been the trusted managed IT and cybersecurity partner for organizations across Central Ohio. Through Managed IT Services, Co-Managed IT support, and compliance-focused technology solutions, we help businesses reduce risk, strengthen cybersecurity, and build reliable IT environments that support long-term growth and operational success.

Headquartered in Dublin, Ohio, we proudly serve organizations throughout Central Ohio, including Columbus, Dublin, Westerville, Powell, Worthington, Hilliard, New Albany, Grove City, Reynoldsburg, Delaware, Marysville, Lancaster, Newark, and surrounding communities. Our clients span manufacturing, healthcare, financial services, professional services, local government, nonprofit organizations, and other industries where secure, dependable technology is essential to business performance.

Central Ohio has become one of the fastest-growing economic regions in the Midwest, attracting established corporations, innovative startups, expanding manufacturers, healthcare systems, and distribution operations. From the corporate campuses along the US-33 corridor and the financial and government offices in Downtown Columbus to the growing business communities throughout Delaware County, Union County, and Licking County, we understand the technology challenges organizations face as they scale operations, strengthen cybersecurity, and meet evolving compliance requirements.

As a locally headquartered technology partner, Affiliated is committed to helping Central Ohio organizations make smarter technology decisions that improve productivity, reduce operational risk, and support future growth. By combining proactive IT management, advanced cybersecurity, strategic technology leadership, and responsive local support, we help businesses across Central Ohio operate with confidence every day.

Elevated Managed IT Support for Central Ohio

What We Do

At Affiliated Resource Group, we stabilize systems, increase reliability, and ensure consistent day-to-day performance through proactive support and real-time monitoring.

a man holding a phone

Addressing the IT Needs of Central Ohio:

We understand the unique challenges and opportunities that organizations in Central Ohio face. Our IT services are designed to address these dynamics, providing solutions that are not just responsive but also proactive, so your business is equipped for the future.

Frequently Asked Questions (FAQs)

Do you provide on site IT support across all 10 Central Ohio counties?
Yes. We dispatch engineers across Franklin, Delaware, Licking, Fairfield, Union, Madison, Morrow, Perry, Pickaway, and Hocking Counties—including New Albany, Lewis Center, Gahanna, Grove City, Newark, and suburban office parks along the I 270 outerbelt and the I 70/I 71 corridors.
We don’t have full time IT staff. Can you be our IT department?
Absolutely. We provide a full managed IT program with help desk, on site support, security, backups, Microsoft 365 management, and planning. All so you have one accountable partner for day to day needs and long term roadmap.
How do you support multi location organizations across Central Ohio?
We centralize support, standardize your tools and security, and provide one ticketing and reporting system for every site. You get consistent service levels, one set of contacts, and coordinated on site coverage when needed.
What industries do you specialize in around Central Ohio?
Healthcare and social services, professional and technical services, financial services, manufacturing, logistics/distribution, and municipalities. We align our approach to your industry’s security and compliance expectations.
What does onboarding look like for a multi site Central Ohio business?
Week 1: assessment and documentation. Weeks 2–3: stabilize and secure (monitoring, antivirus/EDR, backups, email security, MFA). Week 4: standardize endpoints and go live with the help desk. We schedule work after hours to minimize disruption.
How much do managed and co managed IT services cost in Central Ohio?
Most small to mid market organizations invest between $130–$165 per user per month for fully managed IT, depending on security, compliance scope, and service levels. Co managed support is usually lower per user because responsibilities are shared. We provide a fixed quote after assessment.
Can you help us meet healthcare, grant, or audit requirements across multiple counties?
Yes. We support HIPAA and other policy/audit needs with risk assessments, written policies, user training, security controls, and audit ready evidence. We keep everything organized so renewals and audits are simpler.
Do you manage Microsoft 365 and our cloud tools for a distributed workforce?
Yes. We handle licensing, security (MFA and access policies), Teams/SharePoint setup, device management, and user onboarding/offboarding. We also provide user training and routine security reviews.
Do you offer cybersecurity training and incident response for regional teams?
We run ongoing security awareness training and phishing simulations with executive ready reports. If something happens, we follow a documented response plan, contain the issue, coordinate with insurance and legal, and prioritize restoring your most important systems first.
What are your average response and resolution times for Central Ohio clients?
Our help desk answers in under 60 seconds on average, with priority incidents triaged within 15 minutes. Most tickets are resolved in under 2 business hours; critical incidents are handled immediately 24/7.
How do you help organizations based outside the Columbus metro area?
We've been serving organizations across Ohio for over 30 years from our office in Dublin, and distance has never been a barrier to great service. Our remote‑first model means most issues are resolved quickly without waiting for someone to drive to your location, and we dispatch on‑site engineers for hands‑on needs, projects, and escalations. Whether you need a full managed IT program or co‑managed support to extend your internal team, you get one accountable local partner for help desk, security, compliance, backups, Microsoft 365, and strategic planning—no matter where your office is.
How do you handle/support AI?
We offer AI Alignment™, our structured AI governance program that helps organizations adopt AI responsibly without creating new security or compliance risks. We support Microsoft Copilot and other leading AI platforms, and we create a clear AI Acceptable Use Policy that defines which tools are approved, how data is protected, and how usage is governed across your organization. The goal is to give leadership visibility and control over how AI is being used so it becomes a managed business capability rather than an uncontrolled risk.

Get in Touch

Partner with Affiliated Resource Group and transform your IT operations. Reach out today to discover how our expert IT services can drive your business forward in Central Ohio.

614-495-9658
info@aresgrp.com
5700 Perimeter Drive Suite H
Dublin, Ohio 43017

Affiliated Resource Group - For businesses across Central Ohio, Affiliated Resource Group provides top-tier Central Ohio IT Support, bringing cutting-edge technology and unmatched reliability.