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IT Services for Transportation & Logistics Companies

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In the fast-paced and ever-evolving sector of transportation and logistics, leveraging advanced IT services is crucial for companies aiming to optimize their operations, enhance efficiency, and secure a competitive edge. Affiliated Resource Group brings over 30 years of experience in providing premier IT services, specifically tailored to meet the unique needs of transportation and logistics companies across various landscapes. Our deep understanding of the industry's specific challenges and requirements, combined with our comprehensive IT solutions, empowers your business to navigate the complexities of logistics with precision, speed, and security.

IT Support Services and Solutions

At Affiliated Resource Group, we stabilize systems, increase reliability, and ensure consistent day-to-day performance through proactive support and real-time monitoring.

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Addressing the Unique IT Needs of Transportation & Logistics Companies: 

The transportation and logistics industry faces distinct challenges that require IT services that are not only robust and reliable but also industry-specific and innovative. Our services are meticulously crafted to meet these requirements, ensuring your business is well-equipped to navigate the complexities of modern logistics and capitalize on the opportunities of digital transformation.

Frequently Asked Questions (FAQs)

Do you have experience supporting transportation and logistics companies?
We have worked with multiple logistics companies, including those that are multimodal, name carrier and 3PL. We have worked with local, regional, and national firms.
What happens if our systems go down at 2 a.m. during a peak week?
You reach an engineer, not a queue. Direct-to-expert access and 24/7 rapid response are central to how we operate. For after-hours issues, a quick call to our support team will have you connected with an engineer who will begin working on your issue in under 30 minutes. That information is tracked and reported on for each client. For each level one issue, status reports and updates are provided until resolution.
Do we get a real engineer, or a tier-one script?
Direct-to-expert engineer access is part of our model. You speak with an engineer rather than routing through call trees.
We already have an internal IT manager. Does that make us a bad fit?
No. Co-Managed IT is designed for exactly that situation. Your internal resource keeps operational context and vendor relationships, and we cover after-hours, security, monitoring, escalation depth and project capacity.
Can you help us answer the security questionnaires our shippers and customers send?
Yes. Compliance and audit readiness work includes documentation, control evidence and structured processes intended for audits, regulatory reviews and insurance renewals.
Will you help with our cyber liability insurance application or renewal?
Yes. Preparing for insurance renewals is an explicit part of our compliance and audit readiness service, including evidence that required controls such as MFA and backup are in place and functioning.
How do you handle backup and recovery for load, POD and billing data?
Backup and business continuity are core to our managed services, and our preventive model includes independent inspection, validation and reporting so recovery is verified rather than assumed.
We run multiple terminals and warehouses. Can you cover all of them?
Yes. We support organizations across Ohio, with service areas including Columbus, Dublin, Cleveland, Cincinnati, Dayton, Akron, Springfield, Zanesville, Marion, Westerville, Worthington, Powell and New Albany. From our Dublin HQ at 5700 Perimeter Drive, we provide same day and scheduled on site support across Ohio.
Are you the right size for a 50 to 500 user logistics operation?
Yes. Affiliated focuses on growing and mid-market Ohio organizations and supports more than 1,670 users daily, so an organization in that range is squarely within our normal operating profile.
What certifications or third-party validation do you have?
Affiliated holds SOC 2 Type II certification, supports CMMC Level 1 compliance, has been named to CRN's MSP 500 and MSP 150 Elite lists, is a two-time Microsoft Regional Partner of the Year, and has received a Dell Technologies Leadership Award.
What does getting started look like?
Three steps. Book a discovery call to discuss your environment and pain points, let us run an assessment to identify vulnerabilities and gaps, then review a managed or co-managed plan built around your operational priorities.
How is pricing structured?
Most small to mid market organizations invest in the range of $130 to $165 per user per month for fully managed IT, depending on security stack, compliance scope, and SLA requirements. Co managed support is usually lower per user because responsibilities are shared. We provide a fixed, written quote after a brief assessment.

Get in Touch

Elevate your logistics operations with the expert IT services of Affiliated Resource Group. Contact us today to discover how our tailored solutions can drive your transportation and logistics company forward.

For inquiries and more information:

614-495-9658
info@aresgrp.com
5700 Perimeter Drive Suite H
Dublin, Ohio 43017

Affiliated Resource Group - Navigate Columbus Transportation & Logistics IT Support complexities with Affiliated Resource Group, your partner for reliable, industry-specific tech solutions.