Cincinnati 
IT Services

Yes. We support organizations across Hamilton, Butler, Warren, and Clermont Counties including Downtown, Over the Rhine, Blue Ash, Mason, West Chester, and the I 75 and I-71 corridors with same day and scheduled on site visits. Most issues are resolved remotely first; we dispatch locally when on site is the fastest fix.

Most small to mid market organizations invest about $130–$165 per user per month for fully managed IT, depending on security stack, compliance scope, and SLAs. Co managed plans are typically lower per user because responsibilities are shared. We provide a fixed, written quote after assessment.

Managed IT: We operate as your full IT department. This includes help desk, maintenance, security, backups, Microsoft 365, and roadmap.

Co‑Managed IT: We extend your internal team with 24/7 monitoring, patching, security stack management, projects, and ticket overflow while you keep strategy and approvals.

Typical onboarding takes 2–4 weeks. We document your environment, standardize devices, secure Microsoft 365, deploy EDR and backups, tighten access controls, and go live with the help desk. We schedule cutovers after hours or weekends to minimize disruption.

Yes. We align controls and documentation to HIPAA, NIST CSF/CIS Controls, PCI DSS, and SOC 2 readiness. Services include risk assessments, policies and procedures, user training, evidence collection, gap remediation, and continuous monitoring.

Absolutely. We help complete questionnaires, validate required controls (MFA, EDR, backups, email security, logging), remediate gaps, and provide incident response coordination with carriers and legal if an event occurs.

You get live answer help desk, rapid first response, and 24/7 coverage for critical incidents. Executive issues receive priority routing. On site dispatch is available based on urgency and your SLA.

Yes. We handle licensing optimization, security baselines (MFA, Conditional Access, DLP), Teams/SharePoint governance, Intune device management, Entra ID roles, and Azure cost/performance tuning—plus user training and periodic security reviews.

We maintain multiple secure copies of your data, including Microsoft 365, with offsite/immutable options. We define RTO/RPO with you, test restores regularly, and follow a documented recovery plan that brings your most critical systems back online first.

Yes. We coordinate credentials and access, stabilize endpoints, secure identities and email, validate backups, and communicate with your users so the transition is orderly and low stress. You’ll receive a clear 30, 60, and 90 day improvement plan.

We've been serving organizations across Ohio for over 30 years from our office in Dublin, and distance has never been a barrier to great service. Our remote‑first model means most issues are resolved quickly without waiting for someone to drive to your location, and we dispatch on‑site engineers for hands‑on needs, projects, and escalations. Whether you need a full managed IT program or co‑managed support to extend your internal team, you get one accountable local partner for help desk, security, compliance, backups, Microsoft 365, and strategic planning—no matter where your office is.

We offer Aligned™ AI, our structured AI governance program that helps organizations adopt AI responsibly without creating new security or compliance risks. We support Microsoft Copilot and other leading AI platforms, and we create a clear AI Acceptable Use Policy that defines which tools are approved, how data is protected, and how usage is governed across your organization. The goal is to give leadership visibility and control over how AI is being used so it becomes a managed business capability rather than an uncontrolled risk.