Affiliated’s Co-Sourced Managed IT Services

An Integrated IT Approach to Support Companies With An Existing IT Staff

Do you have an IT team and need additional resources to support your organization? Affiliated can help.

For many growing companies there is always a need for additional resources to support their existing IT teams with tasks related to users, applications, operations, and backend systems.

For over 10 years, Affiliated has successfully offered a range of options to provide complementary services to help your team get the job done. Our professional and responsive IT staff can help you maximize your tight budgets, provide a team of experienced, certified IT staff to support you and your users, and manage the increasing complexity of your networks, applications, and security.

Co-Sourced IT Project Types

Microsoft/Office 365 Email Migrations
Converting on-premise exchange servers and other email applications to the Microsoft cloud solution platform. This may also include addressing security and activating or extending the Teams solution, SharePoint, and One drive features of the platform.

Microsoft 365 Office Deployments
Updating older versions of Microsoft Office to the new version via a Microsoft’s subscription and the services to actually update the licenses for the user.

VMware Upgrades
Upgrading the VMware virtualization software to the current version; includes licenses, and updates/configures the features needed to accomplish the client's business need.

Server Refresh
Upgrading the "server" based systems for the client. Includes the equipment (cloud tenants) and updating the Operating Systems and appropriate licenses; then configuring and documenting the features needed to accomplish the client's business need. (We also move on-premises based systems to a cloud environment).

Wi-Fi Upgrades
Installing or upgrading Wi-Fi systems to the current version. Includes appropriate licenses and devices, then configuring and documenting the features and security needed to accomplish the client's business need.

Storage Upgrades
Installing or upgrading network storage needs. Includes the storage devices (cloud tenant); then configures the features needed to accomplish the client's business need. This can use on-premises or cloud (or both) to provide the best solution for the client.

Network Upgrades
Implementing the network environment (Switches, Internet, configuration of V-LANs) to meet the performance and security needs. Includes the devices; then configuring and documenting the features and security needed to accomplish the client's business need

Firewall Upgrades
Implementing the firewall(s) needed to meet business performance and security needs. Includes the devices; then configuring and documenting the features and security needed to accomplish the client's business needs.

Windows Desktop Migrations
Help organizations upgrade their desktop units to a client-approved secure image and eliminate additional work for client IT staff by preparing and testing user workstation devices; includes documentation and inventory tracking. Track inventory and disposition of retired devices.

Windows Server OS Upgrades
Upgrading the Microsoft Server Operating System software to the current version. Includes appropriate licenses then configuring and documenting the features and security needed to accomplish the client's business need.

RDS Deployments
Upgrading the Microsoft Remote Desktop Services solution (RDS). Includes appropriate licenses then configuring and documenting the features and security needed to accomplish the client's business need.

Cloud Evaporation (Azure Conversions)
Help clients move their on-premises systems to the cloud. It can include planning and subscription for the processing, storage, authentication, security, and backup provisions needed to support the client business needs. It can be done via AZURE or 3rd party hosting facility.

Cloud Condensations (Cloud to On-site)
Help clients move their cloud systems back on-premises. It can include the design, procuring the processing, storage, authentication, security, and backup provisions, then executing the conversion, documentation and on-going support for the systems.

Multi-Factor Authentication (MFA) Rollout for Cyber Insurance Compliance
Implementing the Multi-Factor Authentication solutions needed to meet a number of cyber-liability insurance providers requirement for additional authentication protection to their computer systems. We have multiple tools and authentication methods to help each client accomplish their business goals.

IT ASSESSMENTS

Network Assessment
Overview and documentation of the client's existing network; make recommendations on improvements/upgrades to the environment for improved connectivity/operations and security.

Wi-Fi Assessment
Overview and documentation of the client's existing Wi-Fi network and make recommendations on improvements/upgrades to the environment for improved connectivity/operations and security. Depending on the site/complexity of the engagement, it may involve the use of a heat mapping tool to evaluate coverage options.

Firewall Assessment
Overview and documentation of the client's existing firewall(s) and make recommendations on improvements/upgrades to the environment for improved connectivity/operations and security.

Server Assessment
Overview and documentation of the client's existing server set up network and make recommendations on improvements/upgrades to the environment based on client business needs for improved performance, operations and security. Will include options based on client requirements and operating platforms.

Active Directory Assessment
Overview and documentation of the client's existing Active Directory set up and operations and make recommendations on improvements/upgrades to the environment for improved operations and security.

Virtualization Assessment
Overview and documentation of the client's existing Virtualization environment and make recommendations on improvements/upgrades to the environment for improved connectivity/operations and security. Will include options based on client requirements and operating platforms.

Storage Assessment
Overview and documentation of the client's existing storage environment network and make recommendations on improvements/upgrades to the environment based on client business needs for improved performance, operations and security. Will include options based on client requirements and operating platforms.

Affiliated’s 24/7 IT Support Services provides:

  • Proactive Centralized Operations Management that keeps your systems protected and optimized
  • Dedicated Network Administration to implement or support the best practices for your systems
  • Direct, as needed support from our locally based internal help desk and on-site resources
  • Infrastructure level engineers to assist with the support, maintenance and upgrades of your infrastructure (servers, storage), networks (switches, firewalls, wireless), operating systems (virtual and windows), backups, cybersecurity and remote access.
  • Procurement, Asset management, License Management resources
  • Project Management and technology planning services to ensure your IT and business goals stay aligned

What Our Clients Say

Truly An Extension Of Our IT Team

Our relationship with Affiliated is really a partnership. Their team understands our company and are available anytime we need them. Whether it's for an IT Help Desk issue, helping to improve our security, assistance on a major IT project, or when encounter an issue we can't resolve, we can rely on Affiliated to figure things out and get the job done. Affiliated is truly an extension of our IT team.

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IT Director
Power Equipment Distributer

Affiliated Secured Our IT Infrastructure And Improved Our HIPAA Compliance

The team at Affiliated helped us for over 5 years to cost-effectively improve and secure our IT infrastructure to allow our team to implement a new HER system to support our residents, secure and expand our capabilities to manage a second facility without growing our IT team, and address our IT sections of HIPAA compliance and with their Risk Assessments and OCP (Ongoing Compliance Program) solution. They are helping us stay secure and compliant. I had worked with them for almost 8 years in a prior organization and knew their abilities; they have really been a great partner – and I can rely on them whenever I or our organization needs assistance.

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IT Director
Assisted Living/Senior Housing Facilities

Responsive And Effective Support I Can Count On

Under the ESA managed services program, Affiliated has taken a lot of work off my plate so I can focus on bigger priorities. It has allowed me to be more proactive in managing the health of our IT infrastructure, and provide support to our users much faster. Whether working with me on a big IT project, keeping us updated, or troubleshooting a small Help Desk issue, this program makes it much easier and more affordable for us to provide the IT systems and support our users need and expect, to focus on their jobs.

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Information Technology Manager
Automotive Distributer