Laptop screen displaying cascading green digital code on black background representing hacking or coding.

What Ransomware Really Means for Your LTC Facility

May 27, 2025

I remember the day our med pass system locked up. One minute I was charting vitals, the next—nothing but a spinning wheel and staff panic. No access to records. Nurses re-logging 200 medications by hand. It turned out to be a test run, not a breach. But it scared me enough to never want the real thing.

Ransomware isn't just a buzzword. For long-term care facilities, it can mean missed medications, wrong doses, frantic families—and damage to trust that takes years to rebuild.

"Security is not a product, but a process."
—Bruce Schneier

Real Consequences: The Carespring Case
In late 2023, Carespring Healthcare, which runs LTC and rehab centers in Ohio and Kentucky, was hit with a massive ransomware attack. Over 77,000 individuals had their personal and health data exposed. A class action lawsuit followed—alleging poor data protection and delayed disclosure.

Those aren't just headlines. That's a nurse trying to remember insulin doses without access. That's a daughter who trusted you with her mom's care.

What Can You Do Right Now?

  • Run a "what if" drill: If your EHR system went down, what would your team do in the first 15 minutes?
  • Confirm your data backups: Are they automated, offsite, and tested?
  • Ask your IT partner to simulate a phishing attack: See who clicks—and then train, not blame.

This isn't about fear. It's about being ready. Because ransomware doesn't target "techy" facilities. It targets vulnerable ones.

"Great organizations face brutal facts—and respond with calm, consistent action."
—Jim Collins, Good to Great

Interested in a conversation or want to learn more? Call us or email michaelmoran@aresgrp.com.