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Columbus
IT Services

Keep Your Columbus Organization Secure, Compliant & Productive

For more than 30 years, Affiliated Resource Group has partnered with organizations throughout Columbus, Ohio, to strengthen cybersecurity, reduce technology-related business risk, and deliver managed IT services that keep operations running securely and efficiently.

Operating from our headquarters in nearby Dublin, we provide Managed IT Services, Co-Managed IT support, cybersecurity, and compliance-focused technology solutions to organizations across Central Ohio. From healthcare systems and manufacturers to professional service firms, financial organizations, nonprofits, and local governments, we help businesses build resilient IT environments that support growth, improve productivity, and protect critical operations.

Columbus continues to be one of the fastest-growing business centers in the Midwest, attracting established corporations, innovative startups, and expanding organizations across nearly every industry. From the financial and government offices in Downtown Columbus to the technology companies around Easton, the distribution and manufacturing corridors near Rickenbacker, and the thriving businesses throughout Polaris and the Short North, we understand the technology demands facing organizations across the region.

As a locally headquartered technology partner, we're committed to helping Columbus businesses make smarter technology decisions that support long-term success. Through proactive IT management, advanced cybersecurity, strategic guidance, and responsive local support, Affiliated helps organizations operate more securely, remain compliant, and confidently prepare for what's next.

Elevated Managed IT Support for Columbus, Ohio

What We Do

At Affiliated Resource Group, we stabilize systems, increase reliability, and ensure consistent day-to-day performance through proactive support and real-time monitoring.

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Addressing the Distinct IT Needs of Columbus:

Columbus's diverse and robust business sector requires IT services that are reliable, adaptable, and forward-thinking. Our solutions are designed to meet these demands, ensuring your business is well-equipped to face challenges and seize digital opportunities.

Frequently Asked Questions (FAQs)

Do you provide on-site IT support across Columbus neighborhoods?
Yes. We dispatch same-day and scheduled on-site support across Downtown, Short North, Arena District, German Village, Grandview, Clintonville, University District/OSU, Easton, Polaris, and Franklinton, as well as greater Franklin County. Remote help desk resolves most issues first; we roll a local engineer when on-site is the fastest fix.
Can you meet the cybersecurity and compliance needs of Columbus’s regulated industries?
Yes. We implement and manage controls aligned to HIPAA, PCI DSS, SOC 2 readiness, NIST CSF/CIS Controls, and CJIS where applicable. Services include risk assessments, policies/procedures, technical hardening, evidence collection, user training, and continuous monitoring.
How do you support multi-site organizations with offices across the Columbus metro?
We design and manage HQ-branch architectures using SD WAN/Zero Trust, resilient internet with automatic failover, centralized identity (Entra ID), and unified endpoint management (Intune). You get consistent security policies, performance, and visibility across all sites.
What’s your approach to protecting manufacturers and logistics firms around Rickenbacker and beyond?
We segment OT/ICS networks, secure remote access, deploy EDR and application allow listing, harden firewalls, verify offline/immutable backups, and establish incident response runbooks. We coordinate maintenance windows to avoid production downtime.
Can you manage Microsoft 365 and Azure at enterprise scale for Columbus teams?
Yes. We handle licensing optimization, tenant security (MFA, Conditional Access, DLP, Purview), Intune device management, Teams/SharePoint governance, Entra ID role design, and Azure cost/performance tuning. We also run user training and periodic security reviews.
What response times and SLAs do Columbus clients receive?
We provide live answer help desk with rapid first response, priority 1 triage within minutes, and 24/7 coverage for critical incidents. On site dispatch is available based on urgency and SLA.
Do you offer incident response retainers and tabletop exercises for Columbus companies?
Yes. We offer IR retainers with predefined SLAs, build playbooks, run executive and technical tabletop exercises, and integrate logging/SIEM and alerting. If an event occurs, we contain, eradicate, and coordinate with insurers, legal, and forensics partners.
Can you help with M&A IT due diligence and tenant-to-tenant Microsoft 365 migrations?
Absolutely. We perform pre deal IT/cyber due diligence, plan and execute domain and M365 tenant to tenant migrations, consolidate tool stacks, and standardize security baselines—often scheduling cutovers after hours to minimize business impact.
How do you back up our data and get us running again if something goes wrong in Columbus?
We keep multiple, secure copies of your data (including Microsoft 365 email and files), with at least one stored safely offsite. We agree up front on how fast you need to be back up and how much data you can afford to lose. We test restores regularly to make sure they work, keep a clear step by step recovery plan, and run practice drills so your team knows what to expect. If there’s an outage or cyber incident, we focus on restoring your most important systems first to get you operational quickly.
What are your average response and resolution times for Columbus clients?
Our help desk answers in under 60 seconds on average, with priority incidents triaged within 15 minutes. Most tickets are resolved in under 2 business hours; critical incidents are handled immediately 24/7.
How do you help organizations based outside the Columbus metro area?
We've been serving organizations across Ohio for over 30 years from our office in Dublin, and distance has never been a barrier to great service. Our remote‑first model means most issues are resolved quickly without waiting for someone to drive to your location, and we dispatch on‑site engineers for hands‑on needs, projects, and escalations. Whether you need a full managed IT program or co‑managed support to extend your internal team, you get one accountable local partner for help desk, security, compliance, backups, Microsoft 365, and strategic planning—no matter where your office is.
How do you handle/support AI?
We offer AI Alignment™, our structured AI governance program that helps organizations adopt AI responsibly without creating new security or compliance risks. We support Microsoft Copilot and other leading AI platforms, and we create a clear AI Acceptable Use Policy that defines which tools are approved, how data is protected, and how usage is governed across your organization. The goal is to give leadership visibility and control over how AI is being used so it becomes a managed business capability rather than an uncontrolled risk.

Get in Touch

Elevate your business operations with expert IT services from Affiliated Resource Group. Contact us today to discover how our tailored solutions can advance your business in Columbus.

614-495-9658
info@aresgrp.com
5700 Perimeter Drive Suite H
Columbus, Ohio 43017

Affiliated Resource Group - Columbus IT Support by Affiliated Resource Group helps businesses thrive with reliable, customized tech solutions tailored to their unique needs.