Most people assume downtime is caused by technical issues. But in many plants, it's the data that's the real issue,... Read More

If you've ever had to deal with a resident fall lawsuit or a survey citation, you know insurance isn't... Read More

This is the story of what happens when the worst happens—and how one administrator turned a crisis into a... Read More

When something goes wrong in long-term care, we know how to stay calm and act fast. But when the crisis is digital,... Read More

If you've ever had to investigate a med error or a missing chart, you know how valuable a good trail of evidence... Read More

In long-term care, we do risk assessments all the time—for falls, nutrition, infections. But how often do we... Read More

In long-term care, policies guide everything—from medication to resident rights. But one area that still... Read More

CARF accreditation signals that your LTC facility is committed to quality and accountability. And as of this year,... Read More

There's a saying in cybersecurity: It's not if a breach happens—it's when. And when it does, having a calm,... Read More