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Hilliard
IT Services

Help Your Hilliard Organization Stay Secure, Compliant & Productive

For more than 30 years, Affiliated Resource Group has partnered with organizations throughout Hilliard, Ohio, to strengthen cybersecurity, reduce technology-related business risk, and deliver Managed IT Services that keep businesses secure, productive, and prepared for growth.

Operating from our headquarters just minutes away in Dublin, we provide Managed IT Services, Co-Managed IT support, cybersecurity, and compliance-focused technology solutions to organizations across Hilliard and the greater Central Ohio region. From healthcare providers and manufacturers to construction companies, professional service firms, local governments, and growing small businesses, we help organizations build resilient technology environments that improve performance, reduce risk, and support long-term business objectives.

Hilliard has become one of Central Ohio's most desirable communities for businesses seeking a skilled workforce, outstanding infrastructure, and convenient access to the Columbus metropolitan area. From the commercial corridors along Cemetery Road and Trueman Boulevard to businesses throughout Old Hilliard and the rapidly growing western Franklin County market, we understand the technology challenges organizations face as they expand, protect sensitive data, and navigate an increasingly complex cybersecurity landscape.

As a local technology partner, we're committed to helping Hilliard businesses make smarter technology decisions that support long-term success. Through proactive IT management, advanced cybersecurity, strategic guidance, and responsive local support, Affiliated helps organizations reduce risk, improve operational stability, remain compliant, and confidently prepare for what's next.

Elevated Managed IT Support for Hilliard, Ohio

IT Support Services and Solutions

At Affiliated Resource Group, we stabilize systems, increase reliability, and ensure consistent day-to-day performance through proactive support and real-time monitoring.

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Solving Hilliard's Distinct IT Challenges:

Hilliard's diverse business community needs IT support that is dependable, adaptable, and built for growth. Our services are tailored to meet those expectations, giving your organization the tools to navigate digital demands and take advantage of new opportunities.

Frequently Asked Questions (FAQs)

Do you provide on‑site managed IT support in Hilliard and the surrounding area?
Yes. We dispatch same‑day and scheduled on‑site support across Hilliard (43026), including Downtown Hilliard, the Northwest Blvd and Cemetery Rd corridors, the I‑270/US‑33 interchange area, and throughout northwest Franklin County. Most issues are resolved remotely through our live‑answer help desk first; we send a local engineer on‑site when it's the fastest path to resolution.
We don't have internal IT. Can you act as our full IT department in Hilliard?
Absolutely. Our managed IT program covers help desk, on‑site support, security, backups, Microsoft 365 administration, vendor coordination, and vCIO planning. We are one accountable partner for day‑to‑day needs and long‑term roadmap so your leadership can stay focused on the business.
How does co‑managed IT work if we already have an internal team?
We extend your team with 24/7 monitoring, patching, security stack management, ticket overflow, and project engineering while you retain strategy and approvals. We integrate with your existing tools and processes, adding capacity and depth without adding headcount.
What does onboarding look like for a new Hilliard client, and how long does it take?
Most onboardings complete in 2–4 weeks (30 days). We document your environment, secure identities and email, deploy EDR and backups, standardize endpoints, and go live with the help desk. We schedule cutovers after hours or weekends to minimize disruption to your operations.
How much do managed and co‑managed IT services cost in Hilliard?
Most small to mid‑market organizations invest about $130 – $165 per user per month for fully managed IT, depending on security stack, compliance scope, and SLAs. Co‑managed plans are typically lower per user due to shared responsibilities. We provide a fixed, written quote after assessment.
Can you help Hilliard healthcare, financial, and professional services organizations meet compliance requirements?
Yes. We support HIPAA, CMMC, NIST CSF/CIS Controls, PCI DSS, and SOC 2 readiness with risk analyses, written policies, user training, technical safeguards, evidence collection, and ongoing monitoring to keep you audit ready and reduce regulatory exposure.
Do you assist with cyber insurance applications and renewals?
Yes. We help complete questionnaires, verify required controls (MFA, EDR, backups, email security, logging), and remediate gaps before submission. If an incident occurs, we follow a documented response plan, coordinate with your carrier and legal, and prioritize restoring critical systems first.
Can you manage Microsoft 365 and Azure for our Hilliard team?
Yes. We handle licensing optimization, security baselines (MFA, Conditional Access, DLP), Teams/SharePoint governance, Intune device management, Entra ID roles, and Azure cost and performance tuning—plus user training and periodic security reviews.
How do you handle backup and disaster recovery for Hilliard organizations?
We keep multiple secure copies of your data, including Microsoft 365 email and files, with offsite and immutable options. We agree on recovery time and data loss targets upfront, run regular test restores, and follow a documented recovery plan that brings your most critical systems back online first.
We operate multiple locations around Ohio with limited IT staff. Can you centralize support?
Yes. We standardize tools and security across all sites, provide one help desk and reporting system, coordinate on‑site coverage as needed, and deliver a single point of accountability for support, projects, and compliance across every location.
How do you handle/support AI?
We offer Aligned AI™, our structured AI governance program that helps organizations adopt AI responsibly without creating new security or compliance risks. We create a clear AI Acceptable Use Policy that defines which tools are approved, how data is protected, and how usage is governed across your organization. The goal is to give leadership visibility and control over how AI is being used so it becomes a managed business capability rather than an uncontrolled risk. Learn more at www.aresgrp.com/services/aligned-ai-columbus-ohio.

Get in Touch

Discover the advantage of strategic IT services with Affiliated Resource Group. Contact us today to see how our support can improve your IT operations and help move your business forward in Hilliard.

614-495-9658
info@aresgrp.com
5700 Perimeter Drive Suite H
Dublin, Ohio 43017

Affiliated Resource Group - Hilliard IT Support by Affiliated Resource Group helps local businesses maintain secure, efficient systems prepared for what comes next.