Two factory workers in safety gear operating robotic arms and monitoring production on a tablet in an automated plant.

Manufacturing IT Brief: How Smarter Tech Helps You Keep Good People

February 27, 2026

Turnover doesn't just hurt morale—it slows everything down. In fact, staffing shortages can reduce a facility's capacity by up to 20%. That's not just numbers on a spreadsheet. That's missed shipments, late nights, and worn-down teams.

I remember a machine shop I visited outside Dayton—not a big place, but they had good people. Trouble was, they couldn't keep them. Training took too long, and newer folks felt like they were always playing catch-up. That stress led to burnout. And burnout led to exits.

How Smart Manufacturing IT Solutions Support Workforce Training and Retention

That changed when they brought in digital training kiosks. These weren't anything fancy—just a few rugged screens with simple tutorials, safety walkthroughs, and troubleshooting guides. But they made a big difference. New hires could get answers fast. Experienced folks could refresh their memory without asking for help. And suddenly, people weren't quitting—they were staying.

In six months, their turnover dropped by 15%. Production climbed. More important? The floor felt steadier. Fewer fire drills. More confidence. Less whispering about who's quitting next.

Julie Davis from The Manufacturing Institute summed it up well: "Workers stay where they feel confident and supported. Tech makes that possible."

Here's the key: it wasn't the tool alone. It was the system around it. They had strong, secure IT in place. Their network was stable, their access controlled, and their support team was ready if anything glitched. That's what made the kiosks more than screens—they became part of the culture.

That's why I tell folks: don't start with the gadget. Start with your foundation. Because if your IT is solid, you can build tools that actually stick. Tools that help people feel ready for the work ahead. Tools that show your team you're investing in their success.

And when folks feel that? They stay. They train others. They become the backbone you've been trying to build.

If you're tired of the revolving door—and the overtime it causes—there are simple steps you can take. Start with one tool. One improvement. But make sure it's built on a foundation you trust.

You don't have to do it alone. We help plants just like yours put the right IT pieces in place so your people can thrive, not just survive.

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